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  1. Knowledge base
  2. Examples of automation rules

Auto responses

Clarifying customer data from their first contact via chat
Last update: 07.09.2022
Selecting the case's subject while chatting
Last update: 07.12.2022
Auto-response "We're not here" in the chat after 10 minutes of inactivity
Last update: 13.09.2022
Auto-response about non-business hours (chats)
Last update: 16.09.2022
Auto-response about non-business hours (emails)
Last update: 01.12.2022
Auto-response about holidays (emails)
Last update: 01.12.2022
Auto-response about holidays (chats)
Last update: 16.09.2022
Auto-response on delayed replies to chats received in the morning hours
Last update: 16.09.2022
Auto-response for chats arriving close to the end of the business day
Last update: 16.09.2022
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